Empowering Cities
Enabling Mobility as a Service
360° Starter Pack
v1.1
1
General information
2
The mobilities in your territory
3
Data sources
4
Graphic charter
5
Website
6
Apps: Stores
7
Apps: Access to stores
8
Apps: Details
9
Mobile Ticketing (apps)
10
e-Boutique (web)
11
Account management
12
Administrative
Hidden
Instant System customer profile
Hidden
Network number
[ To be completed by Instant System ]
Hidden
Network infra
[ To be completed by Instant System ]
Influence on the deployed infrastructure
XS - Satell'City (Slave d'un réseau Master)
S - City (1 GTFS local + SNCF)
M - Agglo (plusieurs GTFS locaux, ou 1 local et 1 régional + SNCF)
L & XL - Region (plusieurs GTFS locaux et régionaux + SNCF)
Tell us more about your network
Marketing/commercial name of the network and media
(Required)
Your city or service area
(Required)
Commercial operators
Do you currently have a website?
If we have any questions about your network, we're sure we'll be able to find some answers there before asking you.
Timezone
(Required)
Sélectionnez votre timezone si elle est différente de la notre !
GMT Temps universel coordonné
GMT +00:00 Dublin, Édimbourg, Lisbonne, Londres
GMT +00:00 Monrovia, Reykjavik
GMT +00:00 São Tomé
GMT +01:00 Casablanca
GMT +01:00 Bruxelles, Copenhague, Madrid, Paris
GMT +01:00 Amsterdam, Berlin, Berne, Rome, Stockholm, Vienne
GMT +01:00 Belgrade, Bratislava, Budapest, Ljubljana, Prague
GMT +01:00 Sarajevo, Skopje, Varsovie, Zagreb
GMT +01:00 Afrique centrale – Ouest
GMT +02:00 Chisinau
GMT +02:00 Amman
GMT +02:00 Athènes, Bucarest
GMT +02:00 Beyrouth
GMT +02:00 Le Caire
GMT +02:00 Damas
GMT +02:00 Gaza, Hébron
GMT +02:00 Harare, Pretoria
GMT +02:00 Helsinki, Kiev, Riga, Sofia, Tallinn, Vilnius
GMT +02:00 Jérusalem
GMT +02:00 Kaliningrad
GMT +02:00 Khartoum
GMT +02:00 Tripoli
GMT +02:00 Windhoek
GMT +03:00 Moscou, Saint-Pétersbourg
GMT +03:00 Bagdad
GMT +03:00 Istanbul
GMT +03:00 Koweït, Riyad
GMT +03:00 Minsk
GMT +03:00 Nairobi
GMT +03:30 Téhéran
GMT +04:00 Abu Dhabi, Muscat
GMT +04:00 Astrakhan, Oulianovsk
GMT +04:00 Bakou
GMT +04:00 Izhevsk, Samara
GMT +04:00 Port Louis
GMT +04:00 Saratov
GMT +04:00 Tbilissi
GMT +04:00 Volgograd
GMT +04:00 Erevan
GMT +04:30 Kaboul
GMT +05:00 Islamabad, Karachi
GMT +05:00 Achgabat, Tachkent
GMT +05:00 Iekaterinbourg
GMT +05:00 Kyzylorda
GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
GMT +05:30 Sri Jayawardenepura
GMT +05:45 Katmandou
GMT +06:00 Astana
GMT +06:00 Dhaka
GMT +06:00 Omsk
GMT +06:30 Rangoon
GMT +07:00 Bangkok, Hanoi, Djakarta
GMT +07:00 Barnaoul, Gorno-Altaïsk
GMT +07:00 Hovd
GMT +07:00 Krasnoïarsk
GMT +07:00 Novossibirsk
GMT +07:00 Tomsk
GMT +08:00 Beijing, Chongqing, Hong Kong (R.A.S.), Urumqi
GMT +08:00 Irkoutsk
GMT +08:00 Kuala Lumpur, Singapour
GMT +08:00 Perth
GMT +08:00 Taipei
GMT +08:00 Oulan-Bator
GMT +08:45 Eucla
GMT +09:00 Séoul
GMT +09:00 Chita
GMT +09:00 Osaka, Sapporo, Tokyo
GMT +09:00 Pyongyang
GMT +09:00 Yakoutsk
GMT +09:30 Adélaïde
GMT +09:30 Darwin
GMT +10:00 Brisbane
GMT +10:00 Canberra, Melbourne, Sydney
GMT +10:00 Guam, Port Moresby
GMT +10:00 Hobart
GMT +10:00 Vladivostok
GMT +10:30 Île Lord Howe
GMT +11:00 Îles Salomon, Nouvelle-Calédonie
GMT +11:00 Île Bougainville
GMT +11:00 Chokurdakh
GMT +11:00 Magadan
GMT +11:00 Île Norfolk
GMT +11:00 Sakhaline
GMT +12:00 Auckland, Wellington
GMT +12:00 Anadyr, Petropavlovsk-Kamtchatski
GMT +12:00 Temps universel coordonné+12
GMT +12:00 Fidji
GMT +12:45 Îles Chatham
GMT +13:00 Temps universel coordonné+13
GMT +13:00 Nuku’alofa
GMT +13:00 Samoa
GMT +14:00 Kiritimati, Île
GMT -01:00 Les Açores
GMT -01:00 Îles de Cabo Verde
GMT -02:00 Temps universel coordonné-02
GMT -03:00 Brasilia
GMT -03:00 Araguaína
GMT -03:00 Cayenne, Fortaleza
GMT -03:00 Buenos Aires
GMT -03:00 Groenland
GMT -03:00 Montevideo
GMT -03:00 Punta Arenas
GMT -03:00 Saint-Pierre-et-Miquelon
GMT -03:00 Salvador
GMT -03:30 Terre-Neuve-et-Labrador
GMT -04:00 Heure Atlantique (Canada)
GMT -04:00 Asunción
GMT -04:00 Caracas
GMT -04:00 Cuiaba
GMT -04:00 Georgetown, La Paz, Manaus, San Juan
GMT -04:00 Santiago
GMT -05:00 Est (É.-U. et Canada)
GMT -05:00 Bogota, Lima, Quito, Rio Branco
GMT -05:00 Chetumal
GMT -05:00 Haïti
GMT -05:00 Havane (La)
GMT -05:00 Indiana (Est)
GMT -05:00 Îles Turques-et-Caïques
GMT -06:00 Centre (É.-U. et Canada)
GMT -06:00 Amérique centrale
GMT -06:00 Île de Pâques
GMT -06:00 Guadalajara, Mexico, Monterrey
GMT -06:00 Saskatchewan
GMT -07:00 Montagnes Rocheuses (É.-U. et Canada)
GMT -07:00 Arizona
GMT -07:00 Chihuahua, La Paz, Mazatlan
GMT -08:00 Pacifique (É.-U. et Canada)
GMT -07:00 Yukon
GMT -08:00 Basse Californie
GMT -08:00 Temps universel coordonné-08
GMT -09:00 Alaska
GMT -09:00 Temps universel coordonné-09
GMT -09:30 Îles Marquises
GMT -10:00 Hawaii
GMT -10:00 Îles Aléoutiennes
GMT -11:00 Temps universel coordonné-11
GMT -12:00 Ligne de date internationale (Ouest)
Framing of your conurbation or service area
In terms of data, we
exclude
everything that doesn't lie within the rectangle between points N-W and S-E.
This means defining an area which is large enough to include the surrounding villages affected by commuter traffic, train stations, and so on,
And at the same time, an area which is small enough not to find 10,000 hits in France when a customer searches for the word "station".
... basically, you need to frame your users' "mobility zone" in a way that's neither too large nor too small! 😉
A simple way to obtain GPS coordinates is to use Google Maps: right-click on the map to copy/paste the point's coordinates.
GPS coordinates of the default center of the covered area
Zone center: by default, when the media is opened, the map will be centered on this point if the user's geolocation is not available
GPS coordinates Northwest of the covered area
Coordinates of the top left corner of the covered area
South-East GPS coordinates of the covered area
Coordinates of the bottom right corner of the covered area
START, your modular product, by Instant System
Selected modules
(Required)
Choose the modules that you want from the Instant System offer, so that we can collect only the elements that you need and save you time!
Multimodal route planner
Mobility web widgets: mobility information modules to be integrated into existing websites
(SIM) "map centric" mobility web interface
(CMS + SIM) Content website + Mobility information + "map centric" integration
iOS and Android mobile applications
Mobile Ticket in apps
e-Boutique on the web
Account management / Authentication (KeyCloak)
Other
Other selected module(s)
Other module(s), please specify:
Languages supported in the media
By default, the user's system language is used, if supported. If not supported, English is used.
French
English
Other
Other language or specificity
Other language or specificity, please specify:
The route calculator, the key element for relevant multimodal solutions, is supplied by:
Instant System, what else?!
Other
Other calculator, specify:
Mobility services and mobility points available on your network
The data must be available (privately or open-data), and of high quality: Instant System neither supplies the data, and nor offers any quality enhancement tools. Partnerships are possible with companies experts in data quality management!
Train
Metro
Tram
Bus (and Coach)
School bus
Ferry / River-bus
Funicular
Cable car
Rail shuttle
DRT - service area
DRT - virtual line
Bike/Kick scooter- personal
Bike/Kick scooter - free on-street parking (fixed "U"-shaped hoops: data provided by OpenStreetMap)
Bike/Kick-scooter - secure parking (iron cage with access control)
Bike-sharing in stations
Bike-sharing - free-floating
Bike-sharing - long-term rental agency
Kick-scooter - free-floating
Taxi
Carpooling services (BlaBla, Karos, ...)
Carpool parking
Private car (100% car intineraries, on-street parking)
Car + parking lot
Car + park-and-ride (P+R)
Car-sharing - in station
Car-sharing - free-floating
Walking
Sales agency / Ticket provider
Other
Other mobilities available, please specify:
Other mobility, please specify:
Now let's customize the presentation of the itinerary solutions
Route solutions may be presented or promoted differently, depending on your mobility policy or the characteristics of your mobility network.
Walking
100% walking itineraries
100% walking solutions are presented in a separate tab (highlighting walking, for heavy walkers).
The 100% walking solutions are presented in the Public Transport tab (reasonable walk of 25min max, in competition with the bus).
Bike
Instant System calculates "fastest" bike routes, to display single-mode and inter-modal solutions using bicycles. As an option, you can use the
GéoVélo
calculator for mono-modal use.
GéoVélo will propose several itineraries, adapted according to criteria of elevation gain, road danger and travel time.
I choose the Instant System calculator included in the offer
I opt for the GéoVélo calculator
Hidden
[déprécié : dépend directement des modes choisis] personal Bike/Kick-scooter
Bicycle mode is usually presented in a separate tab.
In addition to the classic 100% bike itinerary, we can also calculate bike itineraries for public transport:
100% personal bike/kick-scooter trips, from departure to destination
Suggest trips combining personal bike/kick-scooter + bike parking + public transport
Suggest trips combining bike-sharing/kick-scooter + station drop-off + public transport
Personal car
The car mode is usually displayed in a separate tab.
Display 100% private car solutions, with on-street parking
Display 100% private car solutions, with parking in parking lots
Display combined solutions: park-and-ride + public transport
Public transport
Theoretical frame of reference for public transport
Recommended format: GTFS.
Other accepted formats: NETEX, NEPTUNE, HASTUS.
Preferably a permalink, which allows to download the latest version of the file, rather than an attachment that will have to be updated manually.
Operator
Technical contact
Permalink
Details
Add
Remove
Theoretical frame of reference for public transport: Attachement
If you can't provide a permalink, please upload the file(s) here
Drop files here or
Select files
Accepted file types: zip, Max. file size: 64 MB.
Frame of reference for Real Time - Stop Monitoring
Next departures at a the stop.
Recommended format: GTFS-RT.
Other accepted format: SIRI 2.4 in query mode.
Specify if there is authentication, or a usage quota, or something else...
Operator
Technical contact
URL
Details
Add
Remove
Hidden
[deprecated] Frame of reference for Real Time - Stop Monitoring : Attachment
Stop monitoring: if you have documentation for integration, a technical specification for the interface, or any other useful document, you can attach it here:
Drop files here or
Select files
Max. file size: 64 MB.
Frame of reference for Real-Time - Vehicle Monitoring
Geolocation of vehicles during their journey.
Recommended format: GTFS-RT.
Other accepted format: SIRI 2.4 in query mode.
Specify if there is authentication, or a usage quota, or something else...
Operator
Technical contact
URL
Details
Add
Remove
Hidden
[deprecated] Frame of reference for Real Time - Vehicle Monitoring: Attachment
Vehicle monitoring: if you have documentation for integration, a technical specification for the interface, or any other useful document, you can attach it here:
Drop files here or
Select files
Max. file size: 64 MB.
Frame of reference for Real Time - Network disturbances
Traffic information, disruptions, roadworks, accidents.
Recommended format: GTFS-RT.
Other accepted format: SIRI 2.4 in query mode.
Specify if there is authentication, or a usage quota, or something else...
Operator
Technical contact
URL
Details
Add
Remove
Hidden
[deprecated] Frame of reference for Real Time - Network disturbances : Attachment
Disruptions: if you have documentation for integration, a technical specification for the interface, or any other useful document, you can attach it here:
Drop files here or
Select files
Max. file size: 64 MB.
Theoretical and real-time TRAIN data
If you already integrate TRAIN data into your data (= your GTFS or NETEX), we can integrate it for you.
Alternatively, in France, the SNCF publishes its data in Open Data, and we can integrate it for you if it is relevant to your territory.
Reference (e.g. for France - SNCF):
https: //ressources.data.sncf.com/explore/?q=gtfs&sort=modified
Check only the trains that are
really
relevant to travel within your area: we will filter out all stations and lines beyond your area, so there will be no nationwide results.
TER
Intercités
TGV
Transilien
Hidden
[DEPRECATED] Real-time TRAIN data
In France, SNCF publishes real-time data in open-data format. You can register and provide us with your API access token, so that we can integrate this data source for you.
Click here to find out more:
https://numerique.sncf.com/startup/api/
Please note that the quality of real time may be highly variable from one region to another! This is not the responsibility of Instant System.
Public transport: anything else you'd like to tell us?
Other Transport data sources
Frame of reference for the various Mobility Points
Bike-sharing - in stations
Recommended format: GBFS
Bike-sharing - in stations : Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Kick-scooters - shared
Recommended format: GBFS
Kick-scooter - shared: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Bike/Kick-scooter - secure parking (iron cage with access control)
By default, Instant System uses the data entered in
this template
to display the supply of secure bike parking facilities in a city. Please complete the file and attach it here on the right.
Bicycles - secure parking: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Bicycles - long-term rental agencies
By default, Instant System uses the data entered in
this template
to display the bike rental agencies in a city. Please complete the file and attach it here on the right.
Bike rental agencies: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Taxi
By default, Instant System uses the data entered in
this template
to display the taxi offer in a city. Please complete the file and attach it here on the right.
Taxi: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Car - on-street or off-street parking lots
By default, Instant System uses the data entered in
this template
to display car parks in a city. Please complete the file and attach it here on the right.
Car - car parks: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Car - park-and-ride
By default, Instant System uses the data entered in
this template
to display park-and-ride facilities in a city. Please complete the file and attach it here on the right.
Car - park-and-ride facilities: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Car-sharing
Sharing in stations or free-floating? - Please specify any useful details about the mobility provider, and how to access its data.
Car-sharing: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Sales agencies
Ticketing - points of sale - agencies - vending machines - relay points.
By default, Instant System uses the data entered in
this template
to display the points of sale in a city. Please complete the file and attach it here on the right.
Sales agencies: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Carpooling service
Klaxit, Mov'ici, BlaBlaCar, ... integration of an external service into the travel solutions presented by Instant System
Carpooling service: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Carpooling car-parks
By default, Instant System uses the data entered in
this template
to display carpooling car-parks (or meeting points) in a city. Please complete the file and attach it here on the right.
Carpooling car-parks: Attachment
Please attach any relevant documentation
Drop files here or
Select files
Max. file size: 64 MB.
Mobility points: anything else you'd like to tell us?
Please, draw me a media?
Whether you've chosen the applications, or just the website, we need a little information to make your media just as beautiful as you are 🙂
Primary color?
It's the background color for your media
Secondary color?
This is the highlight color, for buttons or highlighting active links.
Your brand logo
Just the unadorned logo, ideally round or square: Your application's logo, for example.
Vector format required.
Drop files here or
Select files
Accepted file types: pdf, eps, zip, Max. file size: 64 MB.
Your brand's "banner" image
The larger, complete "banner" version, which can feature your logo and brand name.
This is the one displayed in the website header, and when applications are started.
Vector format required.
Drop files here or
Select files
Accepted file types: pdf, eps, zip, Max. file size: 64 MB.
Your graphic charter
If you've defined a graphic charter that reflects your visual identity, you can send it to us, so that our team of graphic designers can get as close to it as possible.
Drop files here or
Select files
Max. file size: 64 MB.
Do you already have your own website?
If you'd like your media to look like an existing site as closely as possible in terms of graphic design, you share it here for our inspiration!
Charter & Design: any special specificities or requirements?
Your future website
Main domain (URL) to be used for your home page
www.mysite.com, or mysite.com, or...
Subdomain to be used for the interactive map
map.mysite.com, or map.mysite.com, or iti.mysite.com or...
Cookies and consent manager
We use and recommend
TarteAuCitron
, a solution also recommended by the CNIL and used by 35,000+ websites in France and worldwide.
TarteAuCitron, it works very well!
Other
Analytics
We use and recommend
MATOMO
, the CNIL-approved alternative to Google Analytics, which protects your data and your customers' privacy!
Matomo, that's great!
Google Analytics
Other
Any specific needs or requests?
Application store data sheets
We'll initialize your applications on your two app stores: iOS (Apple) and Android (Google).
You will then be able to freely manage the content, but at the beginning, it's all turnkey!
Applications name
50 characters maximum
Let's start with Google/Android!
Android: brief description
Brief description of the application, that the users can see on the store presentation page, and can expand to display the full description. So don't repeat the description, but summarize or introduce it.
(80 characters maximum)
Android: full description
4000 characters maximum, can contain emojis.
Itineraries, timetables, traffic information: find all the tools and information you need to organize your travels within the region. The application lets you : Prepare and plan your trips: - Search for routes by public transport, bike, car or on foot - Geolocation of nearby stops, train stations, bike stations and car-parks - Theoretic and real-time timetables - Public transport network maps Anticipate disruptions: - Real-time traffic information on disruptions and work on all roads and public transport networks - Alerts for disruptions on your favorite routes and lines Personalise your travel : - Save favorite destinations (work, home, gym...), stops and train stations in 1 click - Travel options (reduced mobility...)
Android: Contact and support e-mail
Visible to Play Store users, this email can be used by your users to request support or assistance from the store.
(In our experience, very few users use this communication channel...)
Let's continue with Apple/iOS
iOS : promotional text
This introduction text appears just above the full application description.
(170 characters maximum)
Organise all your trips, whatever the mode!
iOS: keywords
One or more keywords describing your application, to improve search results.
Separate each word with a comma.
(100 characters maximum)
iOS: full description
4000 characters maximum, no emojis allowed
Itineraries, timetables, traffic information: find all the tools and information you need to organize your travels within the region. The application lets you : Prepare and plan your trips: - Search for routes by public transport, bike, car or on foot - Geolocation of nearby stops, train stations, bike stations and car-parks - Theoretic and real-time timetables - Public transport network maps Anticipate disruptions: - Real-time traffic information on disruptions and work on all roads and public transport networks - Alerts for disruptions on your favorite routes and lines Personalise your travel : - Save favorite destinations (work, home, gym...), stops and train stations in 1 click - Travel options (reduced mobility...)
iOS: Contact and support URL or FAQ
Visible to App Store users, this link can be used by your users to request support or assistance from the store.
(In our experience, very few users use this communication channel...)
iOS: marketing / corporate website URL
Your stores, our access
Application stores must belong to you (you are the OWNER) for reasons of image rights and Apple and Google commercial policy.
However, you don't have to worry about (almost) anything - just leave the rights and access to us, and we'll take care of (almost) everything!
The next steps are to set up and send us the information we need to administer your stores.
We need at the very least "App Manager" accounts , and if possible "Administrator" accounts , in order to deploy your applications.
If you don't already have an app store, you need to open one, i.e. create a developer account.
Android:
step-by-step guide
iOS:
step-by-step guide
Name of your Play Store / Google / Android
This is the name of the account owner, displayed in the top right-hand corner of your web window when you're connected to the store.
Name of your App Store / Apple / iOS
This is the name of the account owner, displayed in the drop-down menu at the top right of your web window, when you're logged into the store.
Hidden
[déprécié] Do you already have existing application stores?
Android/Google + iOS/Apple, we need both!
If you haven't already done so, you need to open your iOS and Android stores, i.e. create developer accounts.
Android: step-by-step
guide
iOS: step-by-step
guide
Android: I've got it!
iOS: I've got it!
Not yet, it's in progress
Not yet, and I need help.
Do you already have applications in production that will be replaced by Instant System applications?
Yes, and I want the update to be transparent for my users!
No, they will be brand-new applications, there is no history
Android: To replace the current application on the Google Play Store, we need:
- the keystore (a file in .keystore format)
- keystore password
- keystore alias
- the alias password
This information should be requested from the current application development team.
We're available for live chat if you need us!
Drop files here or
Select files
Max. file size: 64 MB.
Android: creation of a service account for Instant System
To publish our applications automatically on the Android store, we need a service account and its certificate in JSON format.
Follow the
guide
!
(If you can't upload a JSON file as it is in the field below, you can put it in a ZIP archive!)
Drop files here or
Select files
Accepted file types: json, zip, Max. file size: 1 MB.
Android: appoint the following people as administrators
At least during the launch phase! Rights can be reduced to "App manager" at a later date.
The
step-by-step guide here
[email protected]
=> done!
[email protected]
=> done!
[email protected]
=> done!
iOS: appoint the following people as administrators
At least during the launch phase! Rights can be reduced to "App manager with access to certifcates" at a later date.
The
step-by-step guide here
[email protected]
=> done!
[email protected]
=> done!
[email protected]
=> done!
[email protected]
=> done!
Applications privacy policy
We provide this default
template
, which we've extensively fine-tuned to ensure that it meets the requirements of the Apple and Google stores.
You can either use our template, provide us with your own, or modify our template.
But beware:
stores are particularly strict
about this document, and if it is rejected during checks, you will be solely responsible for any scheduling delays and management costs.
By law, the privacy policy must be a separate document from the general terms and conditions of use or sale.
Your template suits me just fine!
I modified your template, I'm attaching the modified HTML file
Please use my specific version, I attach the HTML file
Modified privacy policy
I don't want to use your template, I enclose my HTML version.
Drop files here or
Select files
Accepted file types: html, zip, Max. file size: 5 MB.
General terms of use / Legal notice
We supply
this template
by default.
You can either use our template, provide us with your own, or modify our template.
Your template suits me just fine!
I modified your template, I'm attaching the modified HTML file
Please use my specific version, I attach the HTML file
Modified General Conditions of Use
I don't want to use your template, I enclose my HTML version.
Drop files here or
Select files
Accepted file types: html, zip, Max. file size: 5 MB.
Let's personalise your applications!
START allows you to customise some content.
These elements can be completed or modified later via a support request.
"Contact us" menu
The "Contacts" section of the application must offer at least one way to get in touch with you. More than one can be proposed.
6 contacts maximum.
Type (Email, Phone, Web, Facebook Messenger)
Button label (e.g. "Write to us")
Contact
Add
Remove
"Useful links" menu
A section for listing one or more web pages that are useful to travelers and users of your apps.
E.g.: Your DRT service, your bike rental service, your contact page, your FAQ, or simply your corporate site... or even all of the above!
15 links maximum.
Title
Short description
URL
Add
Remove
"Network maps" menu
This section redirects you to one or more network maps in PDF format, which can be consulted even off-line.
Permalinks are highly recommended, to avoid having to update links every year!
10 links maximum.
Title
URL to PDF
Add
Remove
Store and Mobile Ticketing
Solution embedded in smartphone applications, enabling users to choose tickets from a catalog, buy, pay and validate them!
Mobile Ticket solution currently deployed on your network
I don't have a Mobile Ticket solution, so I chose the one recommended by Instant System (faster to deploy, and cheaper!).
I already have a Mobile Ticket solution, I need to integrate it WITHOUT migrating existing accounts.
I already have a Mobile Ticket solution, but I need to integrate it AND migrate existing accounts (more expensive and longer).
I already have a ticketing provider but no Mobile Ticket, I need to integrate it to create the M-Ticket.
Other
Link to the General Sales Conditions (GSC) of your mobile tickets
Terms and conditions: Attachment
If you don't have a URL hosting your Terms & Conditions, but you have them in Word format, you can upload them here, and we will host them for you.
Max. file size: 64 MB.
Option: Management of supporting documents
The supporting documents generally activate a larger catalog of mobile tickets (student cards, job seekers, seniors, etc.).
I activate the option enabling customers to upload supporting documents, and my administrative staff to validate and manage them via a management back office.
Yes : option retained
No
Your M-Ticket
Partner name, solution details, features, etc.
Specify the general terms of use and conditions associated with your tickets.
You can also attach documents below.
M-Ticket: validation mode
The validation is performed ...
by self-validation, from my phone, with no external components (the fastest to deploy and the cheapest to maintain!)
by scanning with my phone a QR code stuck in the vehicle
by scanning with my phone an NFC tag fixed in the vehicle
by presenting a QR code displayed on my phone to a physical reader installed in the vehicle
by scanning with my phone a Bluetooth beacon in the vehicle
Your price range to be marketed as M-Ticket
Please define your price range, or provide a website where it is already described. You can also attach documents.
Define or attach your graphic charter or tickets visuals.
Please add any useful attachment to the M-Ticket
Pricing range, graphics, technical specifications, ...
Drop files here or
Select files
Max. file size: 64 MB.
Store et Web Ticketing (site)
Web-based e-commerce solution to commercialise tickets, subscriptions, top-ups, reservations, etc.
This "front-end" solution relies on a "back-end" Ticketing provider to manage the catalog and portfolios.
e-Boutique solution currently deployed on your network
I don't have an e-Boutique solution, so I chose the one recommended by Instant System: faster to deploy, and less expensive!
I already have an e-Boutique solution, I need to take it over WITHOUT migrating the existing accounts.
I already have an e-Boutique solution, I need to take it over AND migrate the existing accounts.
I already have a ticketing provider but no e-Boutique. I need to integrate them to create the e-Boutique.
Other
Your e-Boutique
Specify your partner/manager in charge of tickets management, and the various functionalities you expect from your e-Boutique.
Specify the general terms of use and conditions associated with your tickets.
You can also attach documents below.
Your price range to market on the e-Boutique
Please define your price range, or provide a website where it is already described. You can also attach documents.
Define or attach your graphic charter or tickets visuals.
Please add any useful attachment to the e-Boutique
Pricing range, graphics, technical specifications, ...
Drop files here or
Select files
Max. file size: 64 MB.
Account management & authentication
E-mail used by Instant-System to send notifications to users
e.g.: forgotten password, registration confirmation, etc...
Authentication: Anything else to specify?
Optional if relevant: Any useful details on technical components or expected functional specifications.
- URL(s) authorised to use the authentication brick (whitelist), in TEST and PROD? - User base managed outside Instant System, or other synchronisation required with external systems? - Additional legal information to be included in the registration form? - Specific checkbox to be included to the registration form? - You need SSO integration with external systems?
Authentication: Attachments?
All useful documents: Specifications, technical documentation, etc.
Drop files here or
Select files
Max. file size: 64 MB.
Contacts and experts
The right people at the right time
Operations and Delivery, Project Managers
The persons who we will contact about the project, Transport data, Ticketing, or this form.
They will know how to respond or redirect us to the right contacts.
Function
First name
Name
Email
Phone
Add
Remove
Sales and Finance
Contact persons to discuss invoicing, contracts, purchase orders, payment terms and deadlines
Function
First name
Name
Email
Phone
Add
Remove
Let's finish with a bit of admin
Boring but necessary!
Company name / legal form
(Required)
SIRET NO.
(Required)
VAT number
How invoices are sent
(Required)
sent by e-mail
sent by post
submitted on Chorus (SIRET n°)
Billing e-mail
Billing address
(Required)
Address line 1
Address line 2
City
Name of recipient
Postal code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Swaziland)
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Réunion
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen Islands
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Head office postal address
Same as billing address
Address line 1
Address Line 2
City
Postal code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Swaziland)
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Réunion
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen Islands
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
And here we are (already) at the end!
No, no kidding, it was long, as we are well aware.
We need all this information in order to roll out media that reflects you, and that will provide the best possible service to travellers in your area!
Thank you for your involvement!
If
everything
is filled in correctly, and you've had a chance to go over all the answers with your Customer Success Manager, then you can now submit the form.
Please note that closure is final - you can't go back! Contact your CSM if you have any doubts or questions.
Yes, I filled it all in, Instant System: now it's your turn!
Email
This field is for validation purposes and should be left unchanged.